FAQ

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What forms of payment do you accept?

We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.

How secure is this store?

This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

Do I need a PayPal account to purchase from this store?

No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.

How do you handle returns?

In the unfortunate situation where you're unhappy with our tee(s), just return the unworn & unwashed tee to us within 14 days from the shipping date and we'll refund your original purchase price. Please use our Contact Form to request return instructions. Buyer must pay for postage. If mistake on sizing or design was made on our part, Believe Merch will pay postage. Refunds issued only on defective merchandise.

Purchased items will be determined un-returnable if worn and washed or have sustained damage by the customer.

How long does it take to get my order?

We do our best to try to get your order out to you as soon as possible. Usually we ship the order either the next available business day. Domestic shipments are shipped USPS Priority Mail which will take 2-3 days to get there. Canada seems to take about twice as long sometimes. International orders can take a few weeks.


Care Instructions:

We HIGHLY suggest that you machine wash the tees inside-out in cold water, and do not use bleach! This will help to preserve the designs. Be sure to wash dark colors separately. Also, do not iron over the designs. We also suggest to not have the shirt dry cleaned because solvents are often used that may be harmful to the print. Hang dry or tumble dry on a low setting. Shirts may shrink a little due to 100% cotton construction.